Respondents to an online survey carried out by the Zurich, Switzerland-based International Certification Association – ICERTIAS – have identified Melita Limited as Malta’s best mobile service provider for price-quality ratio.
Melita CEO Harald Roesch welcomed the results and said: “For us, reliability is key across all our services, and being able to provide good value for money for our customers at a time of economic instability remains a priority to ensure an enhanced customer experience.”
The survey was carried out online among 1,200 respondents who were asked an open-ended question: “Which mobile telephone service provider (in general) in your personal experience offers the best price-quality ratio on the Maltese market?”
The data collected showed that Melita outperformed the competition and won the highest number of votes for providing the best price-quality ratio.
The result secured Melita the Best Buy Award certification for the year 2023/2024 in the ‘Mobile Service Provider’ category.
According to the research, consumers seek the most affordable products and services, but they do not want to forsake quality — if two competitors offer a similar product at the same price, they will happily choose the one they believe provides higher quality and greater value.
ICERTIAS remarked: “Winning first place in this survey is a significant achievement for Melita and a confirmation that its products and offerings stand for the best price and quality.”
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